DUE TO THE ONGOING CORONAVIRUS SITUATION, WITH IMMEDIATE EFFECT ALL CALLS TO THE SURGERY WILL BE TRIAGED BY THE GP BEFORE YOU ARE ALLOCATED AN APPOINTMENT IF NECESSARY.
Appointments may be made by telephoning 01233 645851 or by using patient online access
Our appointment booking system is as follows:
A telephone triage system If it is thought necessary to see a clinician you will be offered an appointment for that day or the following day
On the day appointments These can be booked online
Routine appointments These can be booked 1 week in advance
We will not facilitate “walk in appointments”
If you feel that your consultation with a GP will take longer than 10 minutes, could you please request a double appointment at time of booking. This should help towards keeping clinics running to time. Thank you
We do also offer a limited amount of appointments on a Saturday which can be booked in advance. We do not offer walk-in appointments on any days, including Saturdays. Please ask the receptionist for any availabilty if you feel you would benefit from having a Saturday appointment,
For urgent appointments out of hours please telephone NHS 111.
If you cannot keep an appointment, please inform us as soon as possible. Missed appointments waste valuable clinical time. If you are not able to make your appointment, please do call us to let us know, as we may be able to offer your appointment to another patient.
If you are more than 10 minutes late for your appointment you may be seen at the discretion of of the clinician, depending on the time available.