Practice Management

Miss Helen Knight (f)

 

  

Administration

Our team of Clinical Coders/Summarisers administrate the clinical paperwork workflow (patient discharge summaries, consultant clinic letters etc). Such that the GPs only see items they need to action and the rest is on the patient’s record ready for their next interaction. This involves following a protocol so that the process is safe and effective. 

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. 

Secretaries

Our Medical Secretaries provide secretarial support to the Practice Manager, GP’s and other members of the Primary Health Care Team

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